12. The legal stuff

You can listen here, or read below…

You need to think about your terms and conditions, privacy policy and FAQs. I decided that I won’t offer any refunds, so this is stated in the FAQs as well as the terms and conditions. And I then paid to have a lawyer (Ingrid Fernandez of Dec & Dash) put together my terms and conditions, based on what I’m offering and selling. This cost £250.

For the privacy policy, I’d already paid to have written up by my web developer for The Early Hour when the GDPR rules came in (about not being able to store people’s information without their permission and having clear marketing opt-out options) so I tweaked it for my new website.

You can put together your own or have someone else do it for you, to make sure you’re covered for all eventualities, as what you’re offering will probably be different to what I’m offering. But here are my legal bits, in case you’re interested… 

Privacy policy: https://therobora.com/privacy-policy/

Terms and conditions: https://therobora.com/terms-and-conditions/

FAQs: https://therobora.com/about-the-robora/